How Do I

Benefit Card

You and your spouse will be provided with a Benefit Card which may be used for all dental care services. Every time you have a dental service performed, present your Benefit Card to the dental office who will electronically submit a claim on your or your eligible Dependents’ behalf. Immediately, your claim will be processed and you will be notified of which expenses are reimbursable. You may use any dental office in Canada that will accept your card.

Paper Claims

In the event you need a Dental Care claim form, please click here. Your dentist’s office may have a supply of generic dental claim forms that are also acceptable.

Before submitting the claim form, ensure that all questions have been answered and that you have signed your name and clearly identified yourself by full name, return mailing address, your employer, and your Union. Faulty or missing information will only result in a delay in processing your claim.

If the claim is for your Dependent, provide the Dependent’s first name, date of birth and relationship to you.

When you are sure that all of the above has been completed, forward the form to the Claims Office.

Mail Dental Claim to:

Benefit Plan Administrators Limited
P.O. Box 3071, Station A
Mississauga, Ontario L5A 3A4

Online Submission

You may also submit your claims online with the Benefit Plan Administrators (BPA) eClaims mobile app and website. To get started, all you need to do is register. You can do so by downloading the app to your phone or by accessing the BPA eClaims website. To download the mobile app to your phone or tablet, go to the App Store (iPhone) or Google Play (Android) and search “BPA eClaims”. To access the BPA eClaims website from your computer, visit www.bpaeclaims.com. To register your account, you will need your Benefit Card. You will be asked to provide your Group Number, which consists of the first six digits of your Benefit Card number, as well as your Certificate Number, which consists of the second set of ten digits of your Benefit Card number. For more information, please click here.

Help

For questions or assistance, please contact BPA by phone at either 905-275-6466 or Toll Free at 1-800-867-5615, or by email:

Administration: administration@bpagroup.com
Claims: claims@bpagroup.com