FAQ
- Will I have to pay up-front when I see the counsellor?
No. The Member and Family Assistance Program (MFAP)covers the cost of the services to the counsellor. The counsellor bills HumanaCare directly. - Where can I see the Counsellor?
HumanaCare has counsellors across North America, and will connect you to someone who is close to where you live or work. - Will my employer or the Union know I am using the MFAP ?
No. The Program is a confidential service.Your employer or the Union will never know if you have used the service, unless you choose to tell them. - Where can I get more information on HumanaCare and the MFAP ?
More information regarding HumanaCare and the MFAP can be found at: http://humanacare.com/employee-and-family-assistance
Latest Changes
Quick Links
Claim Forms
- Dental Claims Form
- Health Claims Form
- Vision Care Claims Form
- Direct Deposit Authorization Form-Living Allowance
- Out of Country ID Card
- Out of Country Brochure
- Member and Family Assistance Program
- Scholarship Application
- QuikCare Platinum - Expedited Health Care
-
You will require Adobe Acrobat Reader. It is a free program and can be downloadedDownload Acrobat Reader here.